DHS Eagle II – AECOM

Contract Overview

The Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II) is a Multiple Award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract to provide information technology (IT) solutions through performance of a wide range of support services as broadly described in Section C, Statement of Work. The Contractor shall provide, in accordance with issued Task Orders (TO), all management, supervision, labor, facilities, and materials necessary to perform IT support services on an IDIQ basis.

Contract Data

Contract:

Enterprise Acquisition Gateway for Leading Edge Solutions II (EAGLE II)

Number:

HSHQDC-14-D-E2037

Owner:

Department of Homeland Security (DHS)

Expiration Date:

September 2020

Ceiling:

$22 billion

Type of TOs:                

Cost Reimbursement, Time and Materials (T&M), Labor-Hour (L-H), and Firm-Fixed-Price (FFP)

DUNS Number:

193348489

Team Members

  • Vangent, Inc.
  • Integrated Communications Solutions, Inc.
  • Mentor Protégé: VMD Systems Integrators, Inc.

AECOM Experience

Functional Category 1 – Service Delivery (Integration, Software Design/Development and O&M)

  • Air Force Information Network – AECOM provided network operations O&M support to the AFSPC, 561 Network Operations Squadron. AECOM’s staff provided Enterprise Network Support, System Administration, Service Desk functions, Infrastructure Support, Network Monitoring, and Network Defense

Functional Category 2 – Information Technology Program Support Services

  • Smithsonian Institution Network Management and Operations Support (NMOS) – For the Smithsonian Institute, AECOM provided daily administrative and engineering on-site support.  Services include Program Management, Network Infrastructure Support, System Administration Services, Field Services and Hardware/Software support
  • Information Technology Field Operations (ITFO) – AECOM provide the Office of the Chief Information Officer (OCIO) with IT services, technical and program management support. Services include Program Management, System Administration Services, IT Support, Deskside Support, Information Assurance, Inventory Management, Field Services and Hardware/Software support
  • National Area and Transnational IT Operations and Next-Generations Support (NATIONS). Nations provides broad range of IT support services to all US Citizenship & Immigrations Services (USCIS) Office of Information (OIT) users.  Services include Service Desk, Service Management, Asset Inventory, Encryption Services, Video Conferencing and Audio/Video O&M, and Server O&M

AECOM Quality Control Program

AECOM implements a Quality Driven Productivity, Quality Control Program (QCP). Because throughput without quality does not meet the mission needs, we tie quality standards directly to mission criticality to provide targets in each functional area to attain and improve upon while remaining flexible to our customer’s needs. We continuously work to establish “objective” and “thresholds” to balance innovation, execution, and quality reporting with costs to monitor, measure, and remediate.